September 06, 2010
Protecting America's Heroes

Ambulance Service

Our Service Department is C.A.R.E. Authorized Repair Center and will work to provide you with unparalleled service after the sale. Please click here to view our Certification.

5 Alarm's Service Department has developed a preventive maintenance program to ensure that your ambulance stays in top performing condition. Please read details.

To schedule a service appointment, call:
Rob Thompson, Field Services Manager
800-615-6789 or 262-646-5911 ext. 523
Or email to service@5alarm.com

Horton Emergency Vehicles

Our Service Department will work to provide you with unparalleled service after the sale. Our service programs will help you protect the investment you have made in your equipment, ensuring a maximum amount of high performance, in-service time. Our service team is factory trained on Horton Ambulances. Here are some details about our service program:

5 Alarm's Service Department has developed a preventive maintenance program to ensure that your ambulance stays in top performing condition. Our factory certified service technicians will:

  • Recalibrate System 2000, O2 tank pressure, O2 line pressure, inside and outside temp, amperage and load demand.

  • Check and reset System 2000 program to specs.

  • Check all connections at main, front and rear boards. Replace pin connectors as needed. Tighten board fasteners.

  • Check for operation of emergency lights and sirens, replace as needed. (bulbs extra) Test all grounds, light bar and exterior light systems, chassis and module.

  • Check interior lights and systems for proper operation, replace as needed. (bulbs extra)

  • Check operation of all Horton installed electrical components, suction device, battery charger, inverter, etc.

  • Check rear HVAC system and clean filter.

  • Check and adjust doors and gas hold opens. Adjust nader bolts, lube latches and hinges. Replace damaged weather stripping. Tighten all screws around doors and windows, replace if needed.

  • Check air bag suspension for pressure and leaks. Retorque body to frame U-bolts and cot mounts
Please contact for pricing of this service for the first vehicle and for additional vehicles serviced during the same visit and at the same location.
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5 Alarm Fire and Safety Equipment LLC

350 Austin Circle
Delafield, WI 53018-2171
toll free: (800) 615-6789
telephone: (262) 646-5911
fax: (262) 646-5912

Mission Statement

To provide the best products, services and
support to Fire Fighters, Law Enforcement,
First Responders and Industrial Personnel
who place themselves in harms way.

Our Promise

To be passionate; the best in
every aspect of our business.
To ensure our customers,
vendor partners and employees
Experience Excellence!
© 2010  5 Alarm Fire and Safety Equipment, LLC., All Rights Reserved.